The exhibit appears to provide source-document context for the complaint's allegations involving LEGO-related communications and inventory issues.
Document typeExhibit A
DateFebruary 28, 2025
SourceUtah Business and Chancery Court exhibit
People / entitiesChrystal Law; Benjamin Gorman; Bricks & Minifigs Salem 1; Bricks & Minifigs; LEGO Customer Service
Pages3 pages
Original fileBricks-and-Minifigs-Case-260200029-Exhibit-A-LEGO-Email.pdf
Searchable text
Clean extracted text or OCR excerpt. Sensitive OCR fields are redacted or omitted.
EXHIBIT A
Email from LEGO Customer Service
Dated February 28, 2025
LEGO and the LEGO logo are trademarks of the LEGO Group. © 2025
The LEGO Group. This email message contains confidential information and is intended only for the individual named. If you are not the named addressee
you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and
delete this e-mail from your system.
Hello,
I am writing to you with great concern over what has transpired at a LEGO sponsored Bricks and Minifigs store in Keizer,
OR. My father who is 83 years old and myself have been building a massive Star Wars LEGO collection over the course of
the last decade. LEGO was a toy we shared when I was a kid, and now he wanted to share it with his grandchildren. He
chose LEGO as an investment and began purchasing sets and figures to be kept new and in box, so that one day they could
be sold to help pay for the grandkid's college education. In total we had collected over 780 sets and 1200 minifigures.
Last year I took this collection into the Keizer, OR. Bricks and Minifigs location to consign with the store and create a
contract for them to sell it over the next year or so. We had a big unveiling that was covered in the local news, social media
posts, and a line of people out the door to see this once in a lifetime collection. Everything was going great until November
of 2024. The Bricks and Minifigs Corporation had some sort of disagreement with the store franchise owner and decided to
come in and seize the store and all of the merchandise. The problem is, they seized my collection which did not belong to
them at all. They were told about this collection and never reached out to us for over a week. During this time they removed
any identifying stickers or tags we had on the items and continued to sell our sets. When I finally became aware of the
situation and produced all the documentation to the store, and explained they were in possession of goods that did not
belong to them that needed to be returned, they continued to lie and say they were unaware of any collection, claimed I had
no way of proving the sets are ours, and they considered the matter closed. Essentially, they took over the store, stole our
items, and don't think we have the time or resources to do anything about it.
We have reached out to local authorities as well as an attorney in trying to get this issue resolved, and so far we have
discovered the Bricks and Minifigs corporation has turned out to have a pattern up here in Oregon of seizing stores to steal
assets (Keizer and Canby locations) as well as a recent event involving over $200k of Lego product being stolen and resold
in Springfield Oregon. Some of these incidents are currently being filed and under investigation. Any attempt to resolve the
matter amicably with them has been met with a strong arm response telling us to take a hike.
How can LEGO continue to support and do business with a company that could steal from an 83 year old man, and the
collection he left behind for his grandchildren? This has put a tremendous amount of distrust in the store chain, and LEGO
community of which we were so actively involved in for years. We thought by bringing our collection to a store licensed to
sell LEGO products it would be a safe and secure way to sell the collection while keeping it in the LEGO community. We
will be doing everything we can through social media, news outlets, and through legal channels to make sure we get the
word out about what is happening in the hopes that the community will help step up and make this right. Furthermore, I
would hope LEGO sees this or hears about it, and steps in to make these guys do what is right. As a company centered
around family values, I would hope this type of behavior is not tolerated.
Sincerely,
Bryan Mansell
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